However, if the breakage is due to normal wear and tear, Fitbit will not provide a replacement. If it is determined that the breakage was due to a manufacturing error, Fitbit will send you a replacement band. The company will then inspect your band to determine if the breakage was due to a manufacturing error. To do so, you will need to file a claim with Fitbit. If your Fitbit band breaks, you may be able to get a replacement from the company. Stay fit and healthy with our helpful tips! Can a Fitbit band be replaced? Keep reading on for an in-depth solution and tips to prevent your Fitbit from breaking. Once your claim is approved, you’ll have a brand new watch strap in no time. Keep in mind that Fitbit will only approve your request if the watch strap broke because of a manufacturing error, so be sure to keep your proof of purchase handy. The process is actually quite simple: just log in to your Fitbit account on the website and click ‘Submit a claim. That, or you can purchase a new one from Fitbit or a third-party vendor. You’ll need some form of proof of purchase, like a receipt, and it had to have broken during normal use. When your Fitbit band eventually breaks, you can submit a claim to Fitbit in order to get a replacement.
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